Still thinking about Reaching for the Stars’ need for more hands on deck, I decided yesterday to investigate Google’s new Helpouts offering.
What’s Google Helpouts?
Real help from real people in real time is its tagline. Helpouts is a new service, a new way of connecting with experts (via video) in whatever it is you need help with.
Except:
Except:
Of the dozen needs Cynthia at RFTS expressed to me the other day, only one really seems to be up Helpouts' alley. (She’s looking for a pro bono web designer who knows Wordpress. One of Helpouts’ experts will give “advice on your current website or on how to tweak your current HTML /CSS code” or help you make “small adjustments to your site that are not too time consuming” -- for free. For more than just a quick fix, for-pay sessions can be arranged.) That's not an indictment, though. Helpouts is still a young service. There will likely be more help from more experts coming down the pike.
My advice?
Keep it in the back of your mind (as it relates to using it for business-y purposes.) But take note: the system is set up to easily allow groups of volunteers to staff a particular Helpout. Down the road we may see nonprofits using Helpouts not only for receiving but for giving help to others, as well.
Keep it in the back of your mind (as it relates to using it for business-y purposes.) But take note: the system is set up to easily allow groups of volunteers to staff a particular Helpout. Down the road we may see nonprofits using Helpouts not only for receiving but for giving help to others, as well.
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