Next we want to try to get some sort of a handle on UCP’s
operating context, first by asking and
attempting to answer a set of questions about where the organization is and how
it got there — then by doing the same regarding where it wants to go and how it’s
going to get there. 'N case you’re keeping score at home, posts related to what’s happened
will begin with “11.3.A.” Posts related to what’s coming will begin with
“11.3.B.”
The aim of this inquiry? In David Hurst’s words, to develop “a
coarse-grained, moving picture of the past, present and potential futures of
the organization -- the questions it has to answer and the choices it has to
make.”
The interest here is not in finding and addressing clear-cut, technical
sorts of issues that a consultancy like Gartner, Inc. is better suited to address
(e.g., how to complete this or that technology-enabled initiative). Instead, it's in having a go at some of the more complex, systemic, and messier questions – questions which
may have more than one answer from which to choose.
The asking I have in mind to do should, ideally, be a communal process (involving UCP stakeholders of all kinds) and be viewed as an opportunity for learning and growth.
The best I can hope
to do on my own, from a distance, is get the ball rolling.
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